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"Everything was perfect"

"Absolutely loved our stay here. The staff was lovely, our cabin was perfect and we loved the food. We especially enjoyed breakfast delivered to our cabin. There was plenty to keep the kids occupied. The whole experience was peaceful and relaxing…much needed! The only complaint is that Expedia says it is 42 minutes away from Nevados de Chillan ski resort. We planned our ski trip around this information and were disappointed to learn that the drive was almost 2 hours. Driving a total of almost...

"Great!"

"It was rustic. We stayed in the hotel part at the back. The door was flimsy and the room outdated. Also there was a charge to book the hot tub and sauna. The buffet was decent and the workers were very helpful. "

"Reserve una cabaña familiar de 8 personas y al llegar al sitio me dicen que tengo asignada solo una habitación para 6 personas. Ni la señora encargada de las cabañas, ni expedía, ni yo pudimos contactarnos con la dueña. Muy irresponsable de su parte. Nos vimos obligado a buscar una cabaña en temporada alta, gracias a Dios encontramos y pudimos mejorar el fin de semana. "

"We didn't stay there because owner didn't give us any way to get in, and we couldn't get in touch with them despite vrbo also trying to contact them. Apparently they left with our money and left us with no where to stay."

"La atencion excelente y muy buena voluntad para resolver problemas propios de las circunstancias de la pandemia"